How to Donate

We can lift up to 6 items free of charge from residential properties throughout Wigtownshire, subject to the items being reusable and containing safety labels

Reusable = item of high-quality materials and no rips, tears, heavy scratches, or stains.

1. You can either telephone, message us on Facebook, or come in and see us at our centre in Stranraer.
2. We will then ask you a few questions about the items e.g. does the item have current fire regulation labels attached?
3. Once we have all the information we require we will book your request on to our database for collection, this will be in the morning (9.00am to 1.00pm), or afternoon (1.00pm to 5.00pm) between Monday and Friday. We can call you in advance of the day to narrow down the time we arrive.
4. On the day agreed with you, our van will arrive and uplift the item or items from you from within your property.

OR

If you would like to deliver the items to us yourself please contact a member of staff before setting off, to confirm that we are able to re-use them.

If we are unable to reuse the items we can take items away for disposal. This is a chargeable service, so we would encourage customers to confirm the price for this service in advance as there is a scale of charges depending on the weight of the items to be disposed of.

We reserve the right to sell or dispose of any item in our shop.